Responsible Gaming


Prime ScratchCards is committed to support Responsible Gaming.

Prime ScratchCards takes the issue of responsible gaming very seriously and is committed to providing a responsible gaming service for all our players.
We want you to have fun and enjoy your online experience with Prime ScratchCards while all the time making sure is does not take over.

For millions of people Scratch cards are a form of entertainment, but for some individuals who may have gambling problems, it can be like a liquor store for an alcoholic.

Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. It may help you to keep control by remembering the following:

  • Please try and establish limits for purchasing, wagering and losses before you commence gambling.
  • Gambling is not advised if it interferes with your daily responsibilities.
  • Gambling is not advised if you are in recovery for any dependency or are under the influence of alcohol or any other substance.
  • Gambling is not advisable if you are attempting to make up for any prior losses.
  • You are of the legal age to gamble responsibly.


To ensure you enjoy your online experience with Prime ScratchCards and stay in control of your gaming, we provide members with a range of options to assist them to gamble responsibly:

Self-Exclusion  - On request, Prime ScratchCards will close any account by simply contacting one of our trained operators or sending an email to  care@PrimeScratchCards.com. or by simply setting a cooling period in your Prime ScratchCards account on your own.

Deposit limits  - We at Prime ScratchCards believe that having fun while playing is the at most important and are happy to help you the player set your own limits and free your mind from worries. Play the game by your own rules, you may limit your deposit amounts on a daily and weekly basis yourself or by simply contacting your Personal Account Manager at care@PrimeScratchCards.com .

Access to Account History  - Members can easily access a full history of deposit. Members can view their account at anytime through the "History" section of their account.

Staff Training  - All our Customer Service staff are aware of this issue and will react accordingly if the problem comes to their attention, as well as giving any account and cashier information on players request.



Getting Further Help:
There are many organisations that can provide support and assistance to individuals who develop a problem with gambling. If you feel this has happened to you we recommend that you contact one of the following professional organisations for guidance:

Gambling Therapy Helpline
Gamblers Anonymous
Helping Hand/IGC
Gambleaware (UK)


Scratching Cards are fun. however, if you find yourself with a compulsive gambling problem please seek professional help.

We encourage you to PLAY RESPONSIBLY at Prime ScratchCards and free your mind. As always our support team will be glad to answer any further questions, just click on   Contact Us